General Questions
What is cryptocurrency?
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Cryptocurrency is a digital or virtual form of currency that uses cryptography for secure transactions. It operates independently of central banks and is decentralized, meaning no single entity controls it. Bitcoin is the most well-known cryptocurrency, but thousands of others exist.
What is blockchain?
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A blockchain is a distributed ledger technology that records transactions across multiple computers in a secure, transparent, and immutable manner. Each "block" contains transaction data and is linked to the previous block, creating a chain that cannot be altered without detection.
Is cryptocurrency a good investment?
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CryptoVietnam Education provides educational content only. We do not provide investment advice. Cryptocurrency is highly volatile and risky. Always do your own research, understand the risks, and never invest more than you can afford to lose. Consider consulting with a financial advisor before investing.
Is cryptocurrency legal in Vietnam?
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As of 2024, Vietnam has not explicitly banned cryptocurrencies, but regulations are evolving. The Vietnamese government is developing frameworks for crypto regulation. We recommend checking the latest government announcements and consulting legal professionals regarding the current regulatory status.
What's the difference between Bitcoin and Ethereum?
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Bitcoin is a cryptocurrency and payment system, while Ethereum is a blockchain platform that supports smart contracts and decentralized applications. Bitcoin primarily focuses on peer-to-peer transactions, whereas Ethereum enables programmable contracts and tokens. They have different use cases and technologies.
Course-Related Questions
Do I need prior knowledge to take courses?
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No! Our beginner courses are designed for people with no cryptocurrency experience. We start with fundamentals and gradually build up to advanced topics. Each course includes prerequisite information so you can jump in at the appropriate level.
How long does each course take?
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Course length varies from 6 to 20+ hours depending on the course. Each course includes the estimated duration and number of modules. You can learn at your own pace and revisit materials anytime. Most students complete courses over 2-4 weeks.
Will I receive a certificate after completing a course?
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Yes! Upon successful completion of courses, you'll receive a certificate demonstrating your expertise. Our certificates are recognized and can be shared on professional platforms. Different certification levels are available based on the courses completed.
Can I get a refund if I'm not satisfied?
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We offer a 30-day money-back guarantee for paid courses if you're not satisfied. Please refer to our Terms of Service for complete refund policy details and the refund request process.
How do I access course materials?
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After enrolling, you'll have instant access to all course materials including videos, documents, and interactive content. Access your dashboard to view your enrolled courses and progress. Materials are available 24/7 on desktop and mobile.
Technical Questions
How do I secure my cryptocurrency?
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Key security practices include: using a reputable wallet, never sharing your private keys, enabling two-factor authentication, using hardware wallets for large amounts, and keeping your devices secure. Our security courses cover these topics in detail.
What is a crypto wallet?
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A crypto wallet is a digital tool that stores cryptocurrency and allows you to send and receive it. Wallets contain a public key (your address) and a private key (your password). Never share your private key. Different wallet types include hot wallets (online) and cold wallets (offline) for storage.
How do I avoid cryptocurrency scams?
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Common scams include fake exchanges, Ponzi schemes, and phishing. To protect yourself: verify official websites, never share private keys, be skeptical of guaranteed returns, use established platforms, and educate yourself. Our "Avoiding Scams" course covers this comprehensively.
What is mining?
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Mining is the process of validating transactions on a blockchain network using computational power. Miners solve complex mathematical problems to add new blocks and earn rewards in cryptocurrency. Bitcoin mining has become very competitive and requires significant hardware investment.
What is a smart contract?
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A smart contract is code deployed on a blockchain that automatically executes when specified conditions are met. They eliminate the need for intermediaries and are transparent, immutable, and secure. Ethereum is the leading platform for smart contract development.
Vietnam-Specific Questions
Why do Vietnamese need crypto education?
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Vietnam has one of the world's largest cryptocurrency user bases, but many users lack proper education about security and technology. Understanding cryptocurrency properly helps Vietname citizens make informed decisions, protect themselves from scams, and participate safely in the digital economy.
Are courses available in Vietnamese?
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Currently, our courses are offered in English. However, we provide supplementary materials in Vietnamese and have a Vietnamese-speaking support team. We're working on offering more content in Vietnamese in the future.
Can I pay for courses using VND?
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Yes! We accept payments in Vietnamese Dong (VND) through various payment methods. Popular options include bank transfers, e-wallets, and cryptocurrency. Check our payment page for available methods and current rates.
Account & Support
How do I create an account?
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Click the "Sign Up" button on our website and provide your email address and password. You'll receive a verification email to confirm your account. Once verified, you can access courses and start learning immediately.
What if I forget my password?
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Click "Forgot Password" on the login page and enter your email. We'll send you a reset link to create a new password. Make sure to check your spam folder if you don't receive the email.
How do I contact support?
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You can contact us via email at learn@cryptovietnam.edu.vn or use our contact form on the Contact Us page. You can also reach us by phone at +84 28 3823 4567. Our support team is available Monday-Saturday, 8:00-18:00 ICT.
Can I download course materials for offline access?
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Yes! Many of our course materials including PDFs, worksheets, and checklists can be downloaded for offline access. Videos and interactive content require an active internet connection.