Privacy Policy

Introduction

CryptoVietnam Education ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational services.

1. Information We Collect

We collect information in several ways:

1.1 Information You Provide Directly

• Account information (name, email, phone number)
• Profile information (educational background, learning interests)
• Payment information (for course purchases)
• Communication data (messages, support inquiries)

1.2 Information Collected Automatically

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, courses accessed)
• Cookies and tracking technologies
• Analytics information

2. How We Use Your Information

We use collected information for:

• Providing and improving our educational services
• Processing course enrollments and payments
• Personalizing your learning experience
• Sending educational content and updates
• Responding to your inquiries and support requests
• Analyzing usage patterns to improve our platform
• Complying with legal obligations
• Fraud prevention and security

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers (payment processors, hosting providers)
• Law enforcement when legally required
• Third parties with your explicit consent
• As required by Vietnamese law

4. Security Measures

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Secure password hashing
• Regular security audits
• Access controls and authentication
• Regular backups and disaster recovery

However, no method of internet transmission is 100% secure. We cannot guarantee absolute security of your data.

5. Your Rights Under Vietnamese Cybersecurity Law

Under Vietnamese Cybersecurity Law and personal data regulations, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data (where legally permitted)
• Restrict processing of your information
• Data portability
• Withdraw consent for processing
• Lodge complaints with data protection authorities

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Typically:

• Account data: While your account is active, plus 2 years after deletion
• Transaction records: 5-7 years for legal compliance
• Analytics data: 12 months
• Marketing data: Until you unsubscribe

7. International Data Transfers

Your data may be transferred to, stored, and processed in countries outside Vietnam. By using our services, you consent to such transfers. We ensure adequate safeguards are in place to protect your data.

8. Children's Privacy

Our services are not intended for children under 18 without parental consent. We do not knowingly collect personal information from children under 18. If we discover such information, we will delete it promptly. Parents who believe their child has provided information should contact us immediately.

9. Cookies

We use cookies to enhance your experience. You can control cookie settings through your browser. See our Cookie Policy for detailed information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of changes.

12. Contact Us

For privacy-related questions or to exercise your rights:

Last Updated: January 2025